Help Guide › Owner
Two things changed in how your figures are worked out. Your net profit is the same — what moved is where each number sits, and one of them genuinely changes what past months report.
Postage is revenue, and the courier's bill is a cost.
What you charge a customer for delivery now counts as revenue, and what the carrier charged you to send it sits in Cost of Sales beside what the goods cost. Record it on the sale next to the postage you charged.
Before, postage was added at the very bottom, after profit was worked out. Net profit came out right, but revenue and gross margin were both understated — and there was nowhere to record what delivery actually cost, so you couldn't tell whether a parcel made or lost money. Now you can: charge £12, pay the carrier £8.40, and the postage line earned £3.60.
The heading says Cost of Sales rather than Cost of Goods Sold, because it now carries delivery as well as what the goods cost. Shipping you pay a *supplier* to send stock to you is unchanged — that's still part of what the stock cost, inside its landed cost.
A reseller's own-use pull is now a sale.
When a rep takes stock for themselves they owe you the reseller rate, so it's a sale — to them, at that rate. It now counts as revenue with its cost against it, shown on its own line so it never flatters trade performance.
Before, it was left out of both revenue and cost while the money still showed in your cash position — so cash and profit drifted apart by the whole margin, permanently, with nothing explaining the gap.
⚠️ This one changes what past periods report. If you reconciled a previous month and it contained an own-use pull, the profit figure will now be different. The new number is the correct one; the old one was understating it. Units, margins, leaderboards and per-rep cards are unchanged — they still count trade sales only.
One export column was renamed. In the Financial Summary, `shipping_collected` is now `of_which_shipping_collected` and sits under the sales total. If you have a spreadsheet that added the old column onto sales, it would now be counting postage twice — the new name is there to stop that.